EV Charging Failures?
How Property Owners Can Attract Shoppers With A New Kind Of EV Charger
For how ubiquitous electric vehicles (EVs) have become to the transportation and commercial real estate sectors, the state of publicly accessible EV chargers still leaves much to be imagined. In fact, it’s become a major deal breaker for significant portions of the automotive market, concerned with how reliable EV charging amenities are.
What does this mean for commercial property owners, facing the dual need to incorporate EV chargers into their structures while exercising greater caution in equipment choice?
The Current State of EV Chargers
Underscoring the issue, a Wall Street Journal report reviewed the efficacy of a sizable portion of EV charging stations in Los Angeles, which hosts the highest concentration of EV chargers in America. At 100 different charging stalls from downtown L.A. to the coast, a dispiriting 40% had some sort of problem.
The issues researchers encountered variously included:
- Lack of chargers in public locations
- Charger malfunctions
- Network errors
- Payment issues
- Software or hardware issues
General Motors is also on a mission to test their partner charging networks, and one such study concluded around a quarter of charging stations in the Bay Area were similarly in disrepair.
What Can Be Done?
If these statistics represent the quality of EV chargers nationwide, it doesn’t bode well for the state of EV charging infrastructure as a whole. There are currently around 168,000 EV chargers in the USA and only 10,500 in Canada, compared to 2.4 million and 720,000 EVs on the road (respectively), and those numbers are rapidly increasing.
In the US, a PwC analysis projected the number of chargers to reach 27 million by 2030, then more than triple by 2040. Clearly, the EV industry faces a dual pressure to dramatically raise the quality and quantity of their EV charging amenities – meaning so too do commercial property owners.
Balancing the Need for Innovation and Reliability
Like any push for innovation, the challenges facing EV charging specialists are multifaceted. From a technical standpoint, the major factors driving poor EV charger performance are twofold:
- Most EV chargers use parts from multiple vendors, creating a patchwork of needless troubleshooting and maintenance hurdles
- Many EV charging companies source white label parts from foreign countries, which similarly amounts to outsourcing charger maintenance and repair needs
Both of these issues alone can delay and exacerbate routine EV charger maintenance. Taken together, it’s little surprise that nearly half of commercial EV chargers in use today are less than reliable. Fortunately, these trends are shifting.
As with any new technology, it’s important for competition to play out and reveal which products are the safest and most reliable. Yet there comes a time when the industry as a whole must shift to the most tried-and-true methods, where innovation can continue on more stable grounds.
Recognizing the scope of the problem, leading manufacturers have responded by transitioning to more uniform, vertically integrated design and manufacturing processes. Commercial property owners now have greater options for bespoke EV charging stations – including the parts and brainpower necessary to keep it all running.
Anticipating the Future With Reliable EV Charging Technology
Commercial properties aren’t just helping to normalize and proliferate EV chargers. They’re actually becoming necessary to keep EV owners frequenting their establishments, confident they’ll receive a safe and reliable charge while conducting errands.
It reflects a similar crossroads EV charger manufacturers find themselves in, aware that enduring relationships are key to improving their own market position. Manufacturers, property owners and the general public are thus firmly on the same page, dependent on the most reliable EV charging solutions available.
Consider further:
- In an Electric Vehicle Experience (EVX) Public Charging Study by J.D. Power, EV drivers throughout 2021 to 2023 gave their EV charging experiences a hard fail (617 out of 1,000 points)
- Most commercial chargers now in use fail within two years
- Demand for convenient charging will become more common across all market demographics, given 70% of EV owners in 2018 were younger than 40 years old and had more disposable income
- With an average charge time of 2.5 hours, EV drivers remain at their chosen establishments longer than most other customers – translating to a direct increase in revenue
- Commercial property values will also increasingly depend on effective charging stations
In spite of these issues, EV adoption rates and dependency on reliable charging stations continue to rise. The bottom line is clear: to contend with these fast-changing dynamics, commercial real estate owners must secure the most effective EV charging stations.
Enter EVmode
Today and into the foreseeable future, low failure rate is one of the most important factors in selecting the best EV charging stations. That’s why EVmode has stopped at nothing to achieve a 1% failure rate – compared to to the market average of 40% – thanks to our fully in-house production strategies that comprise all of:
- Design
- Engineering
- Manufacturing
- Firmware & software development
- Repair and maintenance
That applies to both EV charger software and hardware, where disparities have become one of the leading causes of lingering, unresolved EV charging station malfunctions.
By vertically integrating all production processes stateside, EVmode achieves lightning-fast repair turnarounds within 72 hours. That’s on top of a suite of previously unheard of performance metrics and build criteria:
- 30% faster maximum charge speeds, at half the price over alternatives
- Cloud-enabled management via EVmode’s proprietary and secure Wi-Fi networks (or cellular networks if WiFi isn’t available) – making remote system management and control functions possible while reducing on-site service calls
- Advanced automated diagnostic programs, including networked communication and remote system monitoring
- Integration with vehicle Battery Management Systems (BMS), for increased charger efficiency
- Reduced battery stress and greater longevity via lower-voltage AC charging
- Effortless setup with ongoing customer support
- 100% made in the USA, for faster and more reliable OEM parts access
With faster EV charging rates and at a fraction of the cost, it’s all-but given that commercial establishments of all kinds stand to capture greater market share among EV drivers. They’ll also position their brand as a pioneer in not just their respective industries, but in responding to customer needs en masse.
EVmode: The New Standard in Enterprise EV Charging Solutions
EVmode Level 2 chargers come in 11.6 and 19.2kW options, built into a stylish display unit that installs quickly and easily into a wide variety of structures. Our 55 in. (140 cm) display options also open the door to greater advertising and revenue opportunities, further leveraging your position as a leader in the commercial real estate and EV industries alike.
Our advanced, fully serviceable EV charging stations are ideal for locations with large crowds and traditionally high customer-retention rates, including:
- Multifamily Apartments & Condos
- HOA-Managed Properties
- Office Buildings
- Parking Garages
- Shopping Centers & Retailers
- Entertainment Complexes
- Stadiums & Venues
- Auto Dealerships & Repair Centers
- Restaurants
- Hotels
- Hospitals
- Fitness Centers
Contact us to learn more about the cutting edge in EV charging solutions, and tell our leading technicians about your on-site EV charger needs today.